Shipping

Canada Domestic Shipping

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

US and International Shipping

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Returns

We always strive for the highest level of customer service and quality for our jewelry! If your purchase isn't exactly what you we're looking for, don't worry, we've got you covered!

You can return for a refund, exchange for another item/style/color, or receive store credit for your unused and unworn item(s) within 14 days from the date your package was marked delivered. All returns/exchanges must be initiated within this 14 day window. After this window has passed, no returns/exchanges will be processed.

Upon delivery, if an item arrives damaged or is defected, we will take care of you. Please contact us at lunestonebycrystal@gmail.com.

If you wish to return your item(s) for a refund please note you will be responsible for the cost of the return delivery. 

To be eligible for refund or exchange, items must be in new condition, unworn, with no signs of damage (unless damage is upon delivery). Returns must be packaged with their original packaging (gift box/bag). Clearance items and final sale items are not eligible for return or exchange. Returns and exchanges are accepted 14 days after the delivery date. All items must be received at our offices within 30 days from the date of delivery.